Leveraging Technology to Enhance Water Conservation Efforts in Public Utilities
Water conservation is a pressing concern for public utility managers, especially as populations grow and climate challenges intensify. Today, technology offers practical solutions to manage water usage more effectively. By adopting new tools, public utilities can...
How Utility Directors Can Ensure Resilient Infrastructure and Rapid Response
Every Public Utility Director dreads that call—a water main burst, a gas leak, or a sudden system failure. Within minutes, the public is demanding answers, the media is calling, and elected officials are looking for someone to blame. The reality is clear: Crisis isn’t...
Crisis Management for Public Works Directors: Preparing for the Unexpected
Public works directors face challenges every day, but few are as urgent as managing a crisis. Whether it’s a natural disaster, infrastructure failure, or cyberattack, quick action is critical. The right preparation can save lives, protect property, and keep essential...
Unlocking Funding for Public Works: Grants, Strategies, and Hidden Opportunities
Public works directors play a crucial role in maintaining and improving infrastructure. One of the biggest challenges they face is securing funding for projects. Whether it's for road repairs, water system upgrades, or public safety improvements, knowing how to...
The Future of Water and Energy Rates: How Utilities Can Balance Costs and Customer Expectations
Water and energy rates are rising. Aging infrastructure, inflation, and new regulations are making it harder for utilities to keep costs down. At the same time, customers expect reliable service at affordable prices. Finding the right balance is a growing challenge....
Public Perception and Utility Communication: Building Trust in Your Community
Public utilities provide essential services, yet they often struggle with public perception. When issues arise—such as rate increases, service disruptions, or environmental concerns—clear utility communication is crucial. A well-informed community is more likely to...
Ongoing PFAS Pollution in West Virginia Sparks New Legal Battle
A chemical plant in West Virginia is once again under scrutiny for polluting local waterways with harmful PFAS, often called "forever chemicals." Despite past legal battles and regulatory efforts, new allegations claim that the contamination persists, raising concerns...
Backflow Nightmare: How Grand Prairie’s Water Crisis Exposed Critical Infrastructure Gaps—and the Technology That Can Prevent Them
In the summer of 2024, a water contamination crisis in Grand Prairie, Texas, disrupted daily life for thousands of residents. A foaming agent was detected in the municipal water supply, prompting officials to issue an urgent advisory. Residents were warned against...
PFAS Contamination: The States Most at Risk and Why Testing Is Urgent
Per- and polyfluoroalkyl substances (PFAS) have become a growing environmental and public health crisis across the United States. These persistent chemicals, once hailed for their resistance to heat, water, and oil, are now notorious for their link to serious health...
Addressing Water Safety in the Wake of California Wildfires: A Closer Look at Los Angeles County and Pasadena
In January 2025, the devastating wildfires that swept through parts of California had a far-reaching impact on residents, infrastructure, and essential services. One of the most pressing concerns emerging from these catastrophic events was the contamination of water...

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